Supportive Health Blog

 

Utilization Review

Our expert staff has the knowledge and relationships with the managed care companies in order to provide you and your clients the ability to maximize benefits and obtain longer stays at the highest level of care.  We will review your program schedule and protocols to ensure that your facility meets all requirements for each level of care.   We will also assist in: Client assessment and evaluation Precertification for authorization to provide services for Detox, Residential, Partial Hospitalization, Intensive Outpatient and Outpatient Services Conduct concurrent reviews for continued stay in all levels of care Conduct peer and doctor reviews Conduct all levels of appeals Create working census for attendance and...

Training

Supportive Healthcare will provide training in the following areas: The process of reading an insurance verification to understand the benefits quoted DSM-5 changes and ASAM dimensions for UR update reporting UR training for in house set up available at a precise fee Correct verbal terminology/review and documentation to ensure medical necessity Assistance with medical records proofing for denied claims Which insurance companies reimburse well, and which insurance companies do not.  Consistent updates to changes in the in the...

Our Clients

With the rising problems of drug and alcohol abuse, expert treatment remains a vital need in the United States. Transformations Treatment Center with residential community housing is a comprehensive addiction treatment and long term rehabilitation service for men and women: a substance abuse rehabilitation facility that offers both traditional 12-step and Christian-based rehabilitation programs for both substance abuse and co-occurring disorders.   Master Holistic Formulations is dedicated to developing nutritional support products for individuals recovering from drug and alcohol abuse. Our products are specifically designed to help repair, balance and restore health and normal function to the body and brain in the shortest time possible.   Summit...

Billing & Collections

Our professional, experienced team specializes in individualized care for our clients.  We provide the following professional and quality billing and collection services: Specialized team, just for your facility Multiple billing services offered, including: Substance Abuse, Mental Health, Chiropractic and all Laboratory Services Electronic claims processing Auditing at all levels to ensure error-free claims transmission Submission of UB04 and HCFA-1500 claims for both facilities and individual providers Consistent follow-up on all claims Timely posting of payments Recommendations for free structuring Patient billing questions answered personally and efficiently Custom weekly and monthly reports Reporting on billing reimbursements percentages Monthly patient...

Benefit Verification

Our Insurance Specialists provide prompt assistance to your health insurance eligibility requests. We are fortunate to have an advanced database which supplies us with a method to deliver exceptional information and service to our clients: 1 hour or less turnaround time Verified electronically and over the phone to ensure accuracy Provides deductible, coinsurance, out of pocket max, benefit limitations along with authorization requirements and coverage restrictions Checks with our database to provide estimate of insurance...

Supportive Healthcare, Inc.

Most treatment center owners say they are not happy with their current billing company.  They report that they can’t get accurate reports.  Their aging and collection rates are horrible.  Their claims are not being followed up on, and no one picks up the phone when they call. At Supportive Healthcare, we understand.  We have experts with years of experience in billing and collection, utilization review and insurance verification. Our mission is to ensure professional quality, reliable service to all of our clients. We have a specialized team eager to work for you!  Supportive Healthcare works with small, medium and large facilities. Our promise is to provide a more transparent, individualized, hands-on experience, in order to maximize profits for your...